Tuesday 28 October 2025
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enca - 6 hours ago

Loyalty programmes become a lifeline for consumers

Loyalty programmes become a lifeline for consumers Estelle.Bronkhorst Tue, 10/28/2025 - 07:50 JOHANNESBURG - As South Africans look ahead to 2026, optimism about household improvement coexists with economic fatigue and spending restraint.NielsenIQ’s latest Consumer Outlook: Guide to 2026 reveals that many consumers remain deeply cautious, adapting their habits to manage ongoing financial pressure.Loyalty and rewards programmes have emerged as a crucial lifeline, helping stretch limited budgets amid a persistently rising cost-of-living.Andrew Leighton, Consumer Insights Leader for Sub-Saharan Africa at NIQ, has more on this.


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